Returns Policy for RF Engine

Returns:
Please inspect all the merchandise upon arrival, Damaged shipments should be reported immediately to the freight company that delivered the products. Returns are accepted on a case-by-case basis. International and or airfreight are non refundable for any reason. NO EXCEPTIONS! No freight will be credited for any incorrect parts ordered by part number only. Even parts listed the catalog may require additional information to deem a correct fit. All returns must have a return authorization number or credit may not be given. All parts must be sent pre paid at the customer’s expense. All shipments that are sent freight collect will be refused. A 15% restocking fee will be charged for all returns unless otherwise stated in advance. All returns must be un-used, never installed and in clean, unmarked and original packaging. No returns on special orders or electrical components. All items damaged from improper packing will be issued no credit.

Core Refunds: Call to set up the proper return on your core. Do not send back assuming the location or freight company to be used. All core returns require a return authorization number. Any un authorized cores sent in freight collect will be refused or the shipping charges will be deducted from the core amount due in the amount we are billed. Core credit is credited once credit is received from the manufacturer. All cores are subject to core criteria unless otherwise stated. Allow up to 30-days for core processing and core charge refunds.